Delivery and Servicing Plans (DSP).
Delivery and Servicing Plans that show how a building will be serviced safely and efficiently once occupied, following Transport for London’s approach.
Also known as: Delivery and Servicing Plan, DSP, servicing management plan, delivery management plan
What’s included.
Delivery and Servicing Plans are commonly required in London and other cities, especially for car-free and town-centre schemes. They set out how deliveries, waste collection and servicing will happen without harming the street.
- Delivery and servicing demand estimates
- Loading arrangements on or off street
- Waste collection strategy
- Booking and timing measures
- Consolidation and reduction measures
- Monitoring and review
Straightforward, proportionate, agreed early.
Realistic demand
Delivery numbers based on comparable uses, including home deliveries for residential schemes.
Street-friendly
Servicing that avoids blocking footways, bus lanes and cycle routes.
Condition-ready
Structured to match the condition so it can be discharged quickly.
Questions we get asked
When is a Delivery and Servicing Plan needed?
Usually for London schemes and town-centre developments, often secured by condition.
Do residential schemes need one?
Often in London, because home deliveries are a big share of servicing trips.
Is it the same as a Construction Logistics Plan?
No. A CLP covers construction. A DSP covers the building once it is occupied.
Often needed alongside.
What a Delivery and Servicing Plan covers
A Delivery and Servicing Plan sets out how deliveries, waste collection and servicing will work once a building is in use. Councils ask for one where servicing could affect road safety, traffic flow or neighbours.
- Expected vehicle types, how often they arrive and how long they stay.
- Where they stop, with tracking to show they can enter and leave safely.
- Booking, delivery windows and consolidation, to keep vehicles off busy times.
- Refuse collection, and who is responsible for the plan once the building is occupied.
Last reviewed October 2026 by Ripple Development Planning. Policy and guidance change; for advice on a specific site, send us the details.
From our insights.
Need help with delivery and Servicing Plans?
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